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Disney Drops Slack Following July Data Breach

The Mickey Mouse and Minnie Mouse float was showcased during the daily Festival of Fantasy Parade at Magic Kingdom Park, Walt Disney World, on May 31, 2024, in Orlando, Florida. This event was captured by Gary Hershorn for Corbis News, as reported by Getty Images.

The Walt Disney Company has decided to discontinue the use of Slack for internal communications following a significant security breach that resulted in the exposure of over a terabyte of company data. This transition is part of an ongoing shift to new internal collaboration tools aimed at streamlining enterprise-wide communication. Employees and cast members were officially informed on Thursday that the majority of business units would phase out Slack by the end of Disney’s next fiscal quarter, according to a memo from Disney Chief Financial Officer Hugh Johnston, obtained by CNBC.

In August, Disney assured investors that the data breach, which compromised various financial information, computer codes, and details about unreleased projects, would not significantly impact the company’s operations or financial performance.

Representatives from both Disney and Salesforce, the owner of Slack, did not immediately respond to CNBC’s requests for comment. During an interview with Bloomberg at Salesforce’s annual Dreamforce conference, CEO Marc Benioff emphasized that their security measures are robust. However, he stressed the importance of companies taking appropriate steps to prevent phishing attacks and secure their employees against social engineering threats.

Benioff also highlighted that Disney continues to utilize Salesforce products in various other business areas, including the Disney store, Disney guides, sales and service operations, and call centers.

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