CDK Global, a software provider to car dealerships in North America, has been the target of a cyberattack that has caused disruptions to its system. The company has been working to restore its core applications, but select dealers are beginning to see certain applications return. CDK expects that not all dealers will be “live” before the end of the month, urging customers to make alternate plans for financial close processes if needed.
The cyberhack on CDK Global has led to a ransom demand from the group behind the attack, reportedly seeking tens of millions of dollars. While the company had intended to pay the ransom, discussions are still ongoing and subject to change. The hackers are believed to be based in eastern Europe, adding another layer of complexity to the situation.
As a result of the cyberattack, auto dealers across the country, including major players like AutoNation and Peer Lithia Motors, have experienced disruptions that are affecting their operations and sales. Some dealerships have resorted to using paper methods to conduct business, impacting their ability to process customer orders and fulfill service needs. The attack has highlighted the vulnerability of organizations like CDK Global and the ripple effects that cyberattacks can have on businesses and their customers.
